How to fix The Division Errors: Crash, Black Screen, Uplay Error, Low FPS, Server Issue and more

Start Times For The Division Closed Beta

 

The Division System Requirements

MINIMUM

Operating System: Windows 7, Windows 8.1, Windows 10 (64-bit versions only)
Processor: Intel Core i5-2400, AMD FX-6100 or better
RAM: 6GB
Video Card: NVIDIA GeForce GTX 560 with 2 GB VRAM (current equivalent NVIDIA GeForce GTX 760), AMD Radeon HD 7770 with 2 GB VRAM or better
DirectX: Version 11
Hard Drive Space: 40 GB of space available

RECOMMENDED

Operating System: Windows 7, Windows 8.1, Windows 10 (64-bit versions only)
Processor: Intel Core i7-3770, AMD FX-8350 or better
RAM: 8GB
Video Card: NVIDIA GeForce GTX 970, AMD Radeon R9 290 or better
DirectX: Version 11
Hard Drive: 40 GB of space available

How to fix The Division Errors: Crash, Black Screen, Uplay Error, Low FPS, Server Issue and more

#1 How to Fix Black Screen on PC

  1. As you get to the black screen press ALT + ENTER to put the game in windowed mode
  2. Now change the resolution when you get into game
  3. If this doesnt work then try let’s make some changes with Config file as follows:
  • Open the File Location(C:\Users\???\Documents\My Games\Tom Clancy’s The Division)
  • Find GFXSettings.Rogue_x64.xml
  • Right Click and press Edit
  • Scroll until you find the Resolution
  • Set Custom Height and Width(your Resolution)
  • Save and Start the Game.

#2 Nvidia Driver Issues Fix for The Division

Issues with Multiple Monitor Configurations.

  • Option 1: Disconnect one monitor during the driver installation (and reconnect once completed)
  • Option 2: Uninstall the driver through Windows Safe-Mode and revert to a previous version.

#3 How to Fix Activating Agent Issue in The Division

  • Option 1: While in Safe House, if you have trouble contacting and activating the agents then try exiting the Safe House and Enter after few minutes
  • Option 2: Restart your console to create a new instance and enter the safe house with new players.

#4 How to Fix White Screen after Launch Issue in The Division

Cause: Your pc doesn’t meet the minimum System requirenments for the Game.

  1. Try upgrading your hardware
  2. Then you can start Playing

#5 Uplay Friend Invites Not Working in The Division

After several hours of gameplay, some users will no longer receive friend invites via Uplay (note this is friend invites, not game invites).

  • Restart the Uplay App

#6 How to Fix the Window Mode or Minimized Game Launch Issue in The Division

  • Close all application ( such as Anti-virus) other than the game.
  • Also turn off the Super Sampling option in your Graphic control panel.

#7 How to fix Delta 20010186 Error of Tom Clancy’s The Division

Option 1:
This is for those who are using VPN software. You need to remove it. Restart your PC and try to log in to The Division again. This will fix the Delta

Option 2:

  • Open CMD with ADMIN right
  • Type the following command (four command in four different line) then restart your PC
  • netsh advfirewall reset
  • netsh int ip reset
  • netsh int ipv6 reset
  • netsh winsock reset

 

#8 Activation Problem in The Division

If you are facing issues while activating the game, then there is fix that users have found useful. The issue is that even after you activate The Division on Uplay and press Play on Steam, you are asked to activate it again.

  1. Click on Steam library
  2. Right-Click on The Division
  3. Now click on Open Game Files
  4. Then in the following path ../steamapps/common/The division/, delete the following:
    • uplay_install.manifest
    • uplay_install.state
  5. Now open the game again