How to fix Error retrieving information from server [RPC:S-7:AEC-0]

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Android users may get Error retrieving information from server [RPC:S-7:AEC-0] while downloading an app from the Play Store. But there is a way to fix it. So let’s find out how to fix Error retrieving information from server [RPC:S-7:AEC-0].

How to Fix Error retrieving information from server [RPC:S-7:AEC-0]

Part 1

  1. Now go to to Settings > Storage & USB > Cached data
  2. Select Clear cached data.
  3. Next go to Settings > Apps > Play Store > Storage
  4. Then select Clear cache.
  5. Now navigate to Settings > Apps > Play Store > Storage
  6. Select Clear data.
  7. Once done, go to the Play Store and try downloading the app.

If the above steps did not help and you still get the Error retrieving information from server [RPC:S-7:AEC-0] error, follow the steps below.

Part 2

  1. Go to Settings > Accounts > then Google.
  2. Now select the three dots top right
  3. Then select Remove account.
  4. Then restart your device.
  5. Now go to Settings > Accounts > Add account.
  6. Now add your Google account
  7. After you have added the account, go to Play Store and try downloading the app.

That’s fixes the error for most of the Android users.